Within chapter 2, I found the term of mental sets to be interesting. Mental sets, as Trenholm (2011) states, "consists of a person's beliefs, values, attitudes, feelings, and so on" (p. 25). The person's mind sets determine how they interpret the messages they are receiving. Mind sets can either make communication with another person more or less effective, pending on how similar their mind sets are.
I found this concept to be interesting because I have actually come across both sides of the spectrum. When the person I am talking with has a similar mind set to me, it's like I do not have to try so hard to persuade them because we think the same way. On the other hand, I've gotten really frustrated when talking with a friend who has completely different mind sets than me because we see nothing the same way. The best examples, for both the positive and negative, is religion. If you agree with religion, then the conversation is easy and no questions are asked. But when the minds are different, conversations about religion can, literally, start wars.
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